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Universal Member Service Representative
MY Credit Union
Job Start Date:
02/18/2021
Type of Position:
Full-Time
Number of Openings:
Job Location & Contact:
9550 Lyndale Ave. So.
Bloomington
,
MN
55420
6127987100
Email
Job Description:
The Universal MSR plays a key role by providing excellent member service, products and other services to members. In addition to performing a variety of tasks associated with transacting member requests and verifying the completeness of transactions, the Universal MSR is in the prime position to develop new business opportunities with current and potential members. 1. Process cash withdrawals from savings and checking accounts, verify signatures and deposit balances, examine all checks, account tickets, cashier’s checks and savings bonds to determine negotiability. 2. Review and verify account opening checklists. 3. Open new accounts (consumer & business), including compiling and preparing new account paperwork and applications. 4. Identify the unmet needs of current and potential members and offer appropriate products and services. 5. Promote other credit union services such as investment & retirement services, mortgages, including home equity lines of credit and commercial lending. 6. Actively cross sells and maintain up-to-date knowledge on all products and services. 7. Participate in community events to increase Credit Union visibility and develop business opportunities. 8. Safeguard the confidentiality and security of member information and other sensitive data, in accordance with MY Credit Union’s policies and procedures. 9. To remain compliant with MY Credit Union’s policies and procedures 10. Process IRA transactions. 11. Originate consumer loan applications and perform loan closings. 12. Process wire transfers requests per credit union procedure. 13. Assist members with online and mobile banking. 14. Order and fill branch supplies.
Experience Required:
High School diploma or equivalent. 2. 6 months or more of customer service. 3. Credit Union experience preferred. 4. Excellent verbal and non-verbal communication skills. Ability to speak effectively to members and employees of the organization. Ability to read and interpret basic forms, credit union documents, operating and maintenance instructions, and procedure manuals. 5. Desire, ability, and experience in working with and helping people in a professional setting with a professional business appearance. 6. Must be well organized
How to Apply:
www.mymncu.org Click on CAREERS
Application Deadline:
Jan 01, 1900
Submit your resume
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